Stay up to date with what is new and newsworthy in the world of healthcare, social media and customer service!

Here you will find the insights gained from the time we spend working with Medical Practices & industry news that impact your Medical Practice


The idea is counter-intuitive: take the money in your marketing budget and give it away. But that concept is the highly-effective basis of cause-related marketing. Giving to charity not only supports those in need, it boosts your image as a company. According to a 2008 Cone study, 85% of Americans have a more positive image

Read More

Beware, your patients now have choices and those patients are talking about you.  All hospitals and medical practices have reputations; the question that medical leaders must ask themselves today in a climate where patients are now consumers with options on where to receive the healthcare becomes what reputation do we have with our patients? What

Read More

Ratings for physicians and hospitals used to be reserved for obsure sites with unfounded rankings and random comments from disgruntled patients.  However, as patient driven care becomes a cornerstone in the healthcare industry, the big guys in consumer reviews and reports are taking note and meeting the demand for more accurate rankings and reviews.  Patients

Read More
(e)merge © 2012   |