Stay up to date with what is new and newsworthy in the world of healthcare, social media and customer service!

Here you will find the insights gained from the time we spend working with Medical Practices & industry news that impact your Medical Practice


Yes, you’ve read this correctly—ensure that your patients don’t have a good experience with your practice.  With patients that are now consumers who have many choices when selecting a healthcare provider, “patient satisfaction” is no longer enough to see your practice continue to grow with patient referrals.  Patients are now seeking not only expert healthcare,

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