Stay up to date with what is new and newsworthy in the world of healthcare, social media and customer service!

Here you will find the insights gained from the time we spend working with Medical Practices & industry news that impact your Medical Practice


Type into Google any symptom you can dream up and results are sure to be produced for websites offering opinions, diagnosis and treatments.  Online access to health “information” has rapidly grown and consumers are able to research their probable diagnosis at the click of a button.  However, keep in mind the next time you are

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We often emphasize the importance of being an online resource for your patients- giving them easy access to health information, videos and other data that they crave, whether it’s contracted from an outside source or even better, packaged by your practice. A new study by the Pew Internet and American Life Project gives us yet another

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