http://emergewithus.com Premier Medical Mystery Shopping Firm Thu, 03 May 2012 17:20:33 +0000 en hourly 1 http://wordpress.org/?v=3.3.1 http://emergewithus.com/2011/08/healthcare-customer-service-the-panera-way/ http://emergewithus.com/2011/08/healthcare-customer-service-the-panera-way/#comments Tue, 16 Aug 2011 15:38:56 +0000 JVerkamp http://emergewithus.com/?p=2226 http://emergewithus.com/2011/08/healthcare-customer-service-the-panera-way/feed/ 0 http://emergewithus.com/2011/07/the-dmv-and-the-patient-experience-too-closely-related/ http://emergewithus.com/2011/07/the-dmv-and-the-patient-experience-too-closely-related/#comments Tue, 19 Jul 2011 02:07:33 +0000 JVerkamp http://emergewithus.com/?p=2211 http://emergewithus.com/2011/07/the-dmv-and-the-patient-experience-too-closely-related/feed/ 0 http://emergewithus.com/2011/06/patient-advisory-boards-medical-mystery-shopping-replacing-the-patient-survey/ http://emergewithus.com/2011/06/patient-advisory-boards-medical-mystery-shopping-replacing-the-patient-survey/#comments Fri, 17 Jun 2011 16:19:12 +0000 JVerkamp http://emergewithus.com/?p=2175 http://emergewithus.com/2011/06/patient-advisory-boards-medical-mystery-shopping-replacing-the-patient-survey/feed/ 0 http://emergewithus.com/2011/04/head-in-the-sand-hiding-from-the-changes-in-healthcare/ http://emergewithus.com/2011/04/head-in-the-sand-hiding-from-the-changes-in-healthcare/#comments Wed, 06 Apr 2011 18:46:58 +0000 JVerkamp http://emergewithus.com/?p=1963 http://emergewithus.com/2011/04/head-in-the-sand-hiding-from-the-changes-in-healthcare/feed/ 0 http://emergewithus.com/2011/03/the-rehumanization-of-the-patient/ http://emergewithus.com/2011/03/the-rehumanization-of-the-patient/#comments Wed, 23 Mar 2011 14:35:26 +0000 JVerkamp http://emergewithus.com/?p=1912 http://emergewithus.com/2011/03/the-rehumanization-of-the-patient/feed/ 0 http://emergewithus.com/2011/03/who-owns-the-patient-experience/ http://emergewithus.com/2011/03/who-owns-the-patient-experience/#comments Mon, 14 Mar 2011 16:30:56 +0000 JVerkamp http://emergewithus.com/?p=1893 http://emergewithus.com/2011/03/who-owns-the-patient-experience/feed/ 0 http://emergewithus.com/2011/03/guest-blog-by-karen-corrigan-patient-satisfaction-isn%e2%80%99t-always-an-indicator-of-patient-loyalty/ http://emergewithus.com/2011/03/guest-blog-by-karen-corrigan-patient-satisfaction-isn%e2%80%99t-always-an-indicator-of-patient-loyalty/#comments Mon, 07 Mar 2011 18:32:03 +0000 JVerkamp http://emergewithus.com/?p=1881 http://emergewithus.com/2011/03/guest-blog-by-karen-corrigan-patient-satisfaction-isn%e2%80%99t-always-an-indicator-of-patient-loyalty/feed/ 0 http://emergewithus.com/2011/03/healthcare-customer-service-trainings-a-bust-when-employees-lack-corporate-values/ http://emergewithus.com/2011/03/healthcare-customer-service-trainings-a-bust-when-employees-lack-corporate-values/#comments Wed, 02 Mar 2011 18:56:36 +0000 JVerkamp http://emergewithus.com/?p=1878 http://emergewithus.com/2011/03/healthcare-customer-service-trainings-a-bust-when-employees-lack-corporate-values/feed/ 0 http://emergewithus.com/2011/02/using-changes-in-healthcare-to-your-advantage/ http://emergewithus.com/2011/02/using-changes-in-healthcare-to-your-advantage/#comments Tue, 22 Feb 2011 18:30:32 +0000 JVerkamp http://emergewithus.com/?p=1870 http://emergewithus.com/2011/02/using-changes-in-healthcare-to-your-advantage/feed/ 0 http://emergewithus.com/2011/02/how-does-your-healthcare-organization-measure-quality/ http://emergewithus.com/2011/02/how-does-your-healthcare-organization-measure-quality/#comments Tue, 15 Feb 2011 15:38:09 +0000 JVerkamp http://emergewithus.com/?p=1868 http://emergewithus.com/2011/02/how-does-your-healthcare-organization-measure-quality/feed/ 0