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Ask anyone about the best boss they’ve ever had along with the worst and you are such to stir up numerous memories.  For the most part, we have all had bosses that encouraged, inspired and motivated… along with another possessing the opposite characteristics that resulted in more of a ego-crushing, dread-going-to-work type feelings. Leaders do

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When you hear the word “leadership” do you think of the managers in your organization?  Or do you think of the quiet receptionist that always has her work done, motivates others and inspires staff to treat patients as well as she manages to?  “Leadership and management must go hand in hand.  They are not the

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