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What does it take to bring about change in an organization?  With the importance of reimbursement and HCAHAPS, we know healthcare executives are placing a greater amount of attention on patient satisfaction.  While acknowledging the need for improvement is half the battle, bringing about an actual change is quite another.  In the 2013 HealthLeaders Media

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Healthcare Leader’s Magazine’s Physician Issue published in November was chalked full of many great articles, including physician involvement in ACO’s and what healthcare trends to watch out for in the coming year. One statistic that grabbed my attention was a study they had done earlier in the year of top ranking healthcare organization executives. The

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