Stay up to date with what is new and newsworthy in the world of healthcare, social media and customer service!

Here you will find the insights gained from the time we spend working with Medical Practices & industry news that impact your Medical Practice


When it comes to social media, HIPAA fines are real and can be quite large.  Using social media as a practice does of course present some upfront risks, but many fail to remember what their employees are doing online also can hurt the business.  As a healthcare organization, it is imperative to address a social

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With healthcare providers sole focus being on their patients and ensuring their health and satisfaction, sometimes the doctors, nurses, and employees providing that care health problems can go unnoticed. Kansas City’s very own Children’s Mercy is working to eliminate that and is offering a new on-site health center for employees. According to Nasdaq OMX, Children’s

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I was reading some good economic news last week (healthcare employment is on the rise, accounting for 30% of all new U.S. jobs in January) when it occurred to me: this isn’t just an opportunity for those looking for industry jobs, but also for those hiring new workers.  Hiring is the perfect time to evaluate

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