Stay up to date with what is new and newsworthy in the world of healthcare, social media and customer service!

Here you will find the insights gained from the time we spend working with Medical Practices & industry news that impact your Medical Practice


The movement is sweeping hospitals and medical practices by the thousands. Patients are now able to find their healthcare providers on sites like Twitter, Facebook and YouTube. But are those social media presences improving patients’ perceptions? We talked to two different patients with much different answers to the question. Nicole is a new mom who

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