<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:wfw="http://wellformedweb.org/CommentAPI/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	xmlns:slash="http://purl.org/rss/1.0/modules/slash/"
	>

<channel>
	<title>(e)Merge: Innovative Healthcare Marketing Solutions &#187; Company</title>
	<atom:link href="http://emergewithus.com/tag/company/feed/" rel="self" type="application/rss+xml" />
	<link>http://emergewithus.com</link>
	<description>Premier Medical Mystery Shopping Firm</description>
	<lastBuildDate>Tue, 24 Jan 2012 18:52:23 +0000</lastBuildDate>
	<language>en</language>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
	<generator>http://wordpress.org/?v=3.0.1</generator>
		<item>
		<title>Sometimes a Bad Patient Experience is a Great Thing!</title>
		<link>http://emergewithus.com/2009/09/sometimes-a-bad-patient-experience-is-a-great-thing/</link>
		<comments>http://emergewithus.com/2009/09/sometimes-a-bad-patient-experience-is-a-great-thing/#comments</comments>
		<pubDate>Sat, 26 Sep 2009 15:50:42 +0000</pubDate>
		<dc:creator>jwhistman</dc:creator>
				<category><![CDATA[Blogroll]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[Company]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Healthcare]]></category>
		<category><![CDATA[Loyalty]]></category>
		<category><![CDATA[Mystery shopping]]></category>
		<category><![CDATA[Train]]></category>

		<guid isPermaLink="false">http://emergewithus.com/?p=382</guid>
		<description><![CDATA[Sometimes despite our best efforts to treat our patients to the best experience possible, something goes wrong!  The reaction from the patient can run the gamut from mildly annoyed to downright angry, but one thing is certain; it&#8217;s not much fun to deal with.  Practice Managers need to realize that it is at this critical moment that a patient&#8217;s loyalty can be cemented for life.  Recent studies highlighted in the book, Human Sigma actually show that a customer&#8217;s loyalty and [...]]]></description>
		<wfw:commentRss>http://emergewithus.com/2009/09/sometimes-a-bad-patient-experience-is-a-great-thing/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
	</channel>
</rss>

