Stay up to date with what is new and newsworthy in the world of healthcare, social media and customer service!

Here you will find the insights gained from the time we spend working with Medical Practices & industry news that impact your Medical Practice


When it comes to social media, HIPAA fines are real and can be quite large.  Using social media as a practice does of course present some upfront risks, but many fail to remember what their employees are doing online also can hurt the business.  As a healthcare organization, it is imperative to address a social

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When searching for local businesses or examining potential clients online, I always perk up when I see they have a social presence.  Seeing the familiar Twitter or Facebook icon immediately catches my attention and drives my click.  Here, I know I will be able to learn more about the business, not only from a basic

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