Stay up to date with what is new and newsworthy in the world of healthcare, social media and customer service!

Here you will find the insights gained from the time we spend working with Medical Practices & industry news that impact your Medical Practice


In a recent piece from HealthLeaders, physician engagement was rated the most difficult “aspect of managing physicians in your hospital or health system”.  This facet was ranked the highest barrier by almost half (42%) of respondents.  In the field of healthcare, physicians are trained to focus on data entry, diagnosis and the functionality of their

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