Stay up to date with what is new and newsworthy in the world of healthcare, social media and customer service!

Here you will find the insights gained from the time we spend working with Medical Practices & industry news that impact your Medical Practice


Customer service is an important aspect for any organization, regardless of their size.  A secretary at a local law firm controls her company’s reputation just as a cashier does at your local pharmacy.  Even though an organizations’ size may vary, the effect of providing bad customer service does not. I’ll admit, even though I make

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Change continues to take place around us, whether it is in our habits, the motions we go through or the means in which we communicate…. processes evolve.  In today’s world, there is an extreme focus on simplification.  Society strives to simplify everything around us in an attempt to create more available time.  We get our

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Oct 2012
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