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After reading a recent article from the Huffington Post about wasteful spending within the healthcare realm, I reminisced on a plethora of conversations I have had with friends and acquaintances recently leaving a hospital or emergency care facility for one reason or another.  A common theme amongst these patients is their surprisingly excessive bills.  A

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When you hear the word “leadership” do you think of the managers in your organization?  Or do you think of the quiet receptionist that always has her work done, motivates others and inspires staff to treat patients as well as she manages to?  “Leadership and management must go hand in hand.  They are not the

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