Stay up to date with what is new and newsworthy in the world of healthcare, social media and customer service!

Here you will find the insights gained from the time we spend working with Medical Practices & industry news that impact your Medical Practice


We recently found a great article by Michael Hess, “Your Work May Be Serious, but Your Business Doesn’t Have to be.”  This article focuses on the importance of maintaining a certain level of fun and enjoyment within the business environment.  To get a better perspective on the significance of these elements within an organization, Kellie

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Communication is, without a doubt, the basis of Social Media.  Unfortunately, for the millions of businesses around the world operating Facebook Fan Pages, we are unable to directly communicate with our fans without the entire Facebook community viewing our message.  As many of you are aware, Facebook removed the direct message feature from Fan Pages;

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