Stay up to date with what is new and newsworthy in the world of healthcare, social media and customer service!

Here you will find the insights gained from the time we spend working with Medical Practices & industry news that impact your Medical Practice


There are lots of reasons you need to keep your practice’s employees enthusiasm up: pessimistic attitudes spread quickly, patients can sense a negative office environment, turnover (Which is VERY expensive ) will increase, productivity and performance will suffer, and the end result of these combined is a lackluster profit report. So here are some ways you

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All of us face a lot of information to process in our daily lives. I manage a weight-loss surgery practice, write a blog on practice management and have a very strong interest in social media. These interests intertwine nicely, but they still provide a lot of ground to cover everyday. During the course of the

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