Join us for a Special Webinar-”Grow Your Practice Organically”
Join Jamie Verkamp of (e)Merge and Practice Management Institute on Wednesday, March 24th at 12 Noon Central to learn why targeting your patient experience can dramatically increase patient referrals and boost your practice bottom line!
Why is it that so few medical offices prescribe to the idea of creating an exceptional patient experience? Every positive encounter has the ability to grow the practice and add to the bottom line. Yet many offices choose the path of least resistance, operating more like a civil service office than a state-of-the-art, compassionate place of healing.
One in 10 people are willing to voice an opinion, whether negative or positive.
More consumers are taking charge of their own medical decision-making. For every person that gives you feedback on their visit to your office, there are 10 more who are not willing to share their thoughts. There are simple steps that will quickly set you apart from other practices and make your patient’s great experience one that stays with them after walking out your doors.
It doesn’t have to be difficult to exceed a patient’s expectations. The key is to carry that experience through your patients over to their family, friends, and acquaintances. Today’s informed consumer will seek out recommendations from friends, family, social networks and other healthcare common groups. It goes beyond patient satisfaction. If you aren’t creating a memorable experience for your patients, then you are missing out on growing your practice.
In this interactive training session through Practice Management Institute, you will learn how you can:
• Take customer service to the next level
• Set yourself apart from your competition
• Grow your patient volume on referrals and word of mouth marketing
• How to identify & stop doing things in your office that push patients away
For more information on this exciting webinar opportunity and to register, please visit the PMI Website to secure your spot as space is limited.
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