Stay up to date with what is new and newsworthy in the world of healthcare, social media and customer service!

Here you will find the insights gained from the time we spend working with Medical Practices & industry news that impact your Medical Practice

Archive

Join Jamie Verkamp of (e)Merge and Practice Management Institute on Wednesday, March 24th at 12 Noon Central to learn why targeting your patient experience can dramatically increase patient referrals and boost your practice bottom line! Why is it that so few medical offices prescribe to the idea of creating an exceptional patient experience? Every positive

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With the holidays soon approaching, we gather with our friends and family to celebrate. While enjoying the festivities, disasters are inevitable, like that red wine stain on your beautiful beige carpet. It’s late when you discover it, so you say to yourself, “I’ll call the carpet cleaner in the morning,” and push it off until

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Over the past year, Social Media has become a booming trend and shows no signs of going away anytime soon.  As it has exploded so quickly,  many are lost on the concept, while others are taking advantage of it.  A number of physicians and medical practices are now recognizing Social Media as a means to

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As Generation X’ers and Millenials become driving factors in the economic climate and become more active consumers in the healthcare industry, medical professionals are challenged to give them what they want: a better patient experience.  These patients want to be engaged, they want options, they want to feel valued and they want to be involved

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