Waiting Room Decor Does Matter
While visiting a local networking group last week, the conversation quickly turned to an attendee who was looking for a new physician. Upon asking a few questions about why this person was in the position to switch physicians, I realized it was not because of the quality of care received from their doctor, it was not the nursing staff or a finanical policy issue, the simple reason for the change was because of the waiting room! It appears the waiting... Read More
