Remember they are paying you…
Patients are busy, overscheduled and out of time. A lengthy wait to see their physician can be very frustrating and a huge determining factor on whether they continue to see that physician for their healthcare needs. On average, patients expect to wait between 10-12 minutes to see their physician from the time they check in with the receptionist to the time the nurse calls them back to the exam room. Beyond that time frame, most patients consider... Read More
